Check out if you can find the solution you need.
What happened: My sister Teresa Koper sent me Kristin Koper an email including a gift card from boot barn for her niece Delainie. I can’t find the email or anything to do w it. What can we do so my sister doesn’t think I’m rude for just losing ur. Haha
What happened: The problem: Returned my two pairs of jeans, but have only received refund for one. Order number BB********
What happened: My order said it got delivered but one item is missing from my order, this is my *rd time contacting you guys.
What happened: I recently ordered during your buy one get one sale. The pants i received were not the ones that i ordered at all. When i brought them to the store simply wanting to exchange them for the correct ones i was treated very rudely. I was informed that i could not get the pants that i ordered that i had to get pants that were under ** dollars when the ones i ordered were over **. I understand they were on sale at the time but that is extremely upsetting that i had to get something i did not want honestly. I also had the pick up in store get ** off coupon and made the staff aware that day that i had it and they said ok but upon checking my reciept it wasnt applied and when i asked about that she got even more rude and wouldnt let my fiance even speak she cut her off over and over. She said we meeded to present it in the store and we said we did but then she said well if its not on there its your fault. Now i have been buying clothes from this lovation for over ** years every year at tax time i have spent over * thousand on my clothes alone ive never used a coupon ive never used a sale amd now i do one time amd im treated like im beneath them for it. To be honest and not because she was rude but she was very dirty looking her hair was oily and ungroomed her shirt was stained and way to small her pants were stained amd had holes from wear on them her shoes were covered in dirt. Every other staff member was dressed very well and groomed the same very nice. I am not going to return my buisness to this atore ever if something cant be done i have spent so much money here and was about to spend about * grand more but i wont if this doesnt have a better outcome than this please help with this matter thank you
What happened: I need new card as mine was closed for not using for one year. Store said to contact you all to issue new card. My account had * balance.
What happened: The problem: what to know when my order will arrive. order number BB********
What happened: Need to return some jeans but I don’t have a order number and the automated system is not showing one.
To contact the Boot Barn customer service by phone, you can follow these steps:
Look up the phone number of the Boot Barn customer service. The phone number is listed on bootbarn.com. Or check out the Boot Barn phone number page on WorthEPenny.
Dial the Boot Barn phone number 888-440-2668.
Hours: 24 hours, 7 days
Best time to call: 10:45am
Wait for an answer: Once the call is connected, wait for a Boot Barn representative to answer on the other end.
Average wait time: 2m
Identify yourself and state your reason for calling the Boot Barn representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Boot Barn to help them assist you.
Ask for assistance: Ask the Boot Barn representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Boot Barn needs additional information from you or provides any instructions, follow them carefully.
Thank the Boot Barn representative: After you have received the assistance you need, thank the Boot Barn representative for their time and help.
To get to a real person as quickly as possible when calling Boot Barn, you can follow these steps:
Dial the Boot Barn customer service phone number 888-440-2668, which can be found on the Boot Barn website or in your order confirmation email form Boot Barn. Or check out the Boot Barn phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Boot Barn. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Boot Barn representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Boot Barn representative.
If the system still doesn’t connect you to a Boot Barn representative, stay on the line without pressing any keys. Boot Barn will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Boot Barn.
Once you reach a live person, explain your issue and provide any relevant information about your Boot Barn order. The Boot Barn representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Boot Barn website. This may allow you to connect with a Boot Barn representative more quickly and efficiently than calling.
When calling Boot Barn customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Boot Barn account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Boot Barn representative without any disruptions or background noise.
Be polite and respectful to the Boot Barn representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Boot Barn.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Boot Barn representative address your concern.
If the initial Boot Barn representative is unable to resolve your issue, politely ask to speak with a supervisor from Boot Barn or escalate the issue to a higher level of authority.
Take notes during the call, including the Boot Barn representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Boot Barn after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Boot Barn customer service.
If you are unhappy with your call to Boot Barn customer service, there are several options you can try:
Call again: Try calling Boot Barn customer service again and speak to a different Boot Barn representative. Sometimes a different Boot Barn representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Boot Barn representative, you can ask to speak with a supervisor from Boot Barn or escalate the issue to a higher level of authority.
Provide feedback: After the call, Boot Barn may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Boot Barn customer service through other channels, such as email or chat. You can also explore the Boot Barn Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Boot Barn service, you may want to consider other options such as returning the product you bought on Boot Barn or filing a complaint with a consumer protection agency.
No, Boot Barn hasn’t provided any live chat service currently. While live chat support is not currently available, Boot Barn offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Boot Barn customer service by phone, email, or social media. Phone support is available during 24 hours, 7 days, and customers can expect a prompt response from a Boot Barn representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Boot Barn.
You can contact Boot Barn via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Boot Barn via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Boot Barn official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Boot Barn, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Boot Barn. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Boot Barn social media team.
Please note that the social media accounts of Boot Barn are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Boot Barn for certain issues. For urgent or complex issues, it's recommended to contact Boot Barn customer service via phone or chat for more personalized assistance.
Yes, to contact the Boot Barn customer support by email, follow these steps:
Go to bootbarn.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Boot Barn and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Boot Barn order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Boot Barn order number or username.
Once you have completed the email, click send. You should receive a response from the Boot Barn customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Boot Barn. WorthEPenny provides free tools and resources to assist customers in reaching Boot Barn customer service more efficiently, such as the Boot Barn phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Boot Barn, as well as forums where Boot Barn customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Boot Barn, it is not associated with or endorsed by Boot Barn.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Boot Barn official app or the Boot Barn company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Boot Barn trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Boot Barn. All references by WorthEPenny to third-party trademarks like Boot Barn are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.