Boot Barn Reviews

I live in UK and have bought from Boot Barn twice. The first time I ordered at the start of December 2 years ago and the delivery didn't arrive in time for Christmas. This time I ordered in October and the order was here a week later! On both occasions I ordered socks and work boots. First order items were dispatched separately and import tax was astronomical £20 for the socks and £57 on the boots. This time £37 for both. This has nothing to do with BootBarn but is something to be aware of. The boots and socks are EXCELLENT so good I was prepared to pay the massive import tax (which if it happened again I would question) hard wearing, good looking and comfortable. On both occasions customer service like the company was fast,efficient and friendly. I will continue to be a customer.

I was a little skeptical buying from this site due to the reviews on here, however I can't really complain.
I ordered my shoes June 29th, and received them July 5th! I would say those came pretty fast especially with how things have been through COVID.
Throughout the process I continually received messages from BootBarn telling me about my package and if there were changes.
I did have a problem receiving a messaging stating my package was Delivered' from UPS, but it wasn't at my place (and I contacted UPS directly with no answer, and contacted the driver and he didn't know what I was talking about). BUT I contacted BootBarn and got a message from them instantly stating there was confusion between UPS and BootBarn and that they it was actually delivered to the post office instead. They were very kind and apologized for the misleading messages.
Shoes that came in were in great condition, look just like the shoes on their site and fit true to size!

This website had the best selection of cowboy boots. I went on vacation with my family to a dude ranch recently. I purchased a pair of casual boots, and I purchased a pair for riding. The boots didn’t take long to arrive. I was really happy with how nice they looked. They are well made, and they fit comfortably. I would definitely use this site again in the future.